About GMTC – B2B Destination Management Services

General Information

Q1: What services does GMTC provide?
A: GMTC is a B2B destination management company offering inbound travel services in Malaysia and Australia. Our services include accommodation management, group travel arrangements, local tours, event logistics, registration services, and mobile event app solutions.

Q2: Which markets does GMTC operate in?
A: GMTC operates in Malaysia and Australia, serving travel agents, event organizers, associations, and corporate groups globally.

Q3: Is GMTC a B2C travel company?
A: No. GMTC works exclusively with B2B clients, including travel agents, professional conference organizers, and corporate travel planners.

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      Q1. What are the working hours of the travel operations team? Standard support is available from 10 AM to 7 PM {Malaysia Time, Monday to Friday}. Emergency assistance is available 24/7. Q2. Can I change my booking after it's confirmed? Yes, depending ...

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      Q1: How do I raise a support ticket with GMTC? A: Use our customer portal ticket form, or email us at [support@gmtc.com.au / support@gmtc.com.my] with your enquiry. Q2: What is the response time for support queries? A: General Enquiries: Within 24 ...